Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18574
VM0018574Silvermember18574@example.test · +601110018574 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,407
Current loyalty balance
Lifetime Spend
RM 1,760
Across 26 visits
Total Visits
26
Since 2025-02-01
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,407 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 11
Outlet purchase
2026-04-15 · Member activity · RM 45.75
App session
2026-04-03 · OPLUMO Outlet 11
Points credited
2026-03-22 · Member activity · RM 51.85
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 11
Outlet purchase
2026-02-26 · Member activity · RM 57.95
Points credited
2026-02-14 · OPLUMO Outlet 11
Outlet purchase
2026-02-02 · Member activity · RM 64.05