Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18573
VM0018573Silvermember18573@example.test · +601110018573 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,075
Current loyalty balance
Lifetime Spend
RM 2,594
Across 30 visits
Total Visits
30
Since 2024-12-15
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,075 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 10
Outlet purchase
2026-05-09 · Member activity · RM 61.50
App session
2026-04-27 · OPLUMO Outlet 10
Points credited
2026-04-15 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 10
Outlet purchase
2026-03-22 · Member activity · RM 77.90
Points credited
2026-03-10 · OPLUMO Outlet 10
Outlet purchase
2026-02-26 · Member activity · RM 86.10