Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18564
VM0018564Platinummember18564@example.test · +601110018564 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,442
Current loyalty balance
Lifetime Spend
RM 8,053
Across 44 visits
Total Visits
44
Since 2024-08-17
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,442 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 1
Outlet purchase
2026-09-18 · Member activity · RM 110.25
App session
2026-09-06 · OPLUMO Outlet 1
Points credited
2026-08-25 · Member activity · RM 124.95
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 1
Outlet purchase
2026-08-01 · Member activity · RM 139.65
Points credited
2026-07-20 · OPLUMO Outlet 1
Outlet purchase
2026-07-08 · Member activity · RM 154.35