Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18549
VM0018549Goldmember18549@example.test · +601110018549 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,793
Current loyalty balance
Lifetime Spend
RM 4,742
Across 45 visits
Total Visits
45
Since 2024-02-18
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,793 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 3
Outlet purchase
2026-04-08 · Member activity · RM 70.50
App session
2026-03-27 · OPLUMO Outlet 3
Points credited
2026-03-15 · Member activity · RM 79.90
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 3
Outlet purchase
2026-02-19 · Member activity · RM 89.30
Points credited
2026-02-07 · OPLUMO Outlet 3
Outlet purchase
2026-01-26 · Member activity · RM 98.70