Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18546
VM0018546Silvermember18546@example.test · +601110018546 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,041
Current loyalty balance
Lifetime Spend
RM 2,552
Across 19 visits
Total Visits
19
Since 2025-10-11
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,041 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 17
Outlet purchase
2026-08-19 · Member activity · RM 89.25
App session
2026-08-07 · OPLUMO Outlet 17
Points credited
2026-07-26 · Member activity · RM 101.15
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 17
Outlet purchase
2026-07-02 · Member activity · RM 113.05
Points credited
2026-06-20 · OPLUMO Outlet 17
Outlet purchase
2026-06-08 · Member activity · RM 124.95