Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18540
VM0018540Goldmember18540@example.test · +601110018540 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,760
Current loyalty balance
Lifetime Spend
RM 3,451
Across 35 visits
Total Visits
35
Since 2024-10-11
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
116d
2026-06-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,760 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 11
Outlet purchase
2026-06-03 · Member activity · RM 72.00
App session
2026-05-22 · OPLUMO Outlet 11
Points credited
2026-05-10 · Member activity · RM 81.60
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 11
Outlet purchase
2026-04-16 · Member activity · RM 91.20
Points credited
2026-04-04 · OPLUMO Outlet 11
Outlet purchase
2026-03-23 · Member activity · RM 100.80