Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18538
VM0018538Platinummember18538@example.test · +601110018538 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,507
Current loyalty balance
Lifetime Spend
RM 6,885
Across 40 visits
Total Visits
40
Since 2024-06-26
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,507 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 9
Outlet purchase
2026-05-17 · Member activity · RM 132.75
App session
2026-05-05 · OPLUMO Outlet 9
Points credited
2026-04-23 · Member activity · RM 150.45
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 9
Outlet purchase
2026-03-30 · Member activity · RM 168.15
Points credited
2026-03-18 · OPLUMO Outlet 9
Outlet purchase
2026-03-06 · Member activity · RM 185.85