Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18510
VM0018510Membermember18510@example.test · +601110018510 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
120
Current loyalty balance
Lifetime Spend
RM 151
Across 2 visits
Total Visits
2
Since 2026-04-08
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
120 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 15
Outlet purchase
2026-04-14 · Member activity · RM 66.00
App session
2026-04-02 · OPLUMO Outlet 15
Points credited
2026-03-21 · Member activity · RM 74.80
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 15
Outlet purchase
2026-02-25 · Member activity · RM 83.60
Points credited
2026-02-13 · OPLUMO Outlet 15
Outlet purchase
2026-02-01 · Member activity · RM 92.40