Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 18494
VM0018494Goldmember18494@example.test · +601110018494 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
4,728
Current loyalty balance
Lifetime Spend
RM 5,910
Across 36 visits
Total Visits
36
Since 2025-01-14
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,728 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 16
Outlet purchase
2026-09-24 · Member activity · RM 134.25
App session
2026-09-12 · OPLUMO Outlet 16
Points credited
2026-08-31 · Member activity · RM 152.15
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 16
Outlet purchase
2026-08-07 · Member activity · RM 170.05
Points credited
2026-07-26 · OPLUMO Outlet 16
Outlet purchase
2026-07-14 · Member activity · RM 187.95