Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18490
VM0018490Goldmember18490@example.test · +601110018490 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,505
Current loyalty balance
Lifetime Spend
RM 4,381
Across 36 visits
Total Visits
36
Since 2024-12-24
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,505 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 12
Outlet purchase
2026-09-03 · Member activity · RM 74.25
App session
2026-08-22 · OPLUMO Outlet 12
Points credited
2026-08-10 · Member activity · RM 84.15
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 12
Outlet purchase
2026-07-17 · Member activity · RM 94.05
Points credited
2026-07-05 · OPLUMO Outlet 12
Outlet purchase
2026-06-23 · Member activity · RM 103.95