Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18486
VM0018486Membermember18486@example.test · +601110018486 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
675
Current loyalty balance
Lifetime Spend
RM 845
Across 23 visits
Total Visits
23
Since 2025-04-06
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
155d
2026-05-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
675 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 8
Outlet purchase
2026-04-25 · Member activity · RM 28.50
App session
2026-04-13 · OPLUMO Outlet 8
Points credited
2026-04-01 · Member activity · RM 32.30
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 8
Outlet purchase
2026-03-08 · Member activity · RM 36.10
Points credited
2026-02-24 · OPLUMO Outlet 8
Outlet purchase
2026-02-12 · Member activity · RM 39.90