Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 18482
VM0018482Membermember18482@example.test · +601110018482 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
65
Current loyalty balance
Lifetime Spend
RM 82
Across 2 visits
Total Visits
2
Since 2026-04-13
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
65 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 4
Outlet purchase
2026-04-19 · Member activity · RM 29.25
App session
2026-04-07 · OPLUMO Outlet 4
Points credited
2026-03-26 · Member activity · RM 33.15
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 4
Outlet purchase
2026-03-02 · Member activity · RM 37.05
Points credited
2026-02-18 · OPLUMO Outlet 4
Outlet purchase
2026-02-06 · Member activity · RM 40.95