Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 18473
VM0018473Membermember18473@example.test · +601110018473 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
659
Current loyalty balance
Lifetime Spend
RM 824
Across 6 visits
Total Visits
6
Since 2026-04-10
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
659 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 12
Outlet purchase
2026-06-27 · Member activity · RM 107.25
App session
2026-06-15 · OPLUMO Outlet 12
Points credited
2026-06-03 · Member activity · RM 121.55
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 12
Outlet purchase
2026-05-10 · Member activity · RM 135.85
Points credited
2026-04-28 · OPLUMO Outlet 12
Outlet purchase
2026-04-16 · Member activity · RM 150.15