Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 18460
VM0018460Membermember18460@example.test · +601110018460 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
427
Current loyalty balance
Lifetime Spend
RM 534
Across 7 visits
Total Visits
7
Since 2026-06-08
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
427 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 16
Outlet purchase
2026-09-12 · Member activity · RM 74.25
App session
2026-08-31 · OPLUMO Outlet 16
Points credited
2026-08-19 · Member activity · RM 84.15
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 16
Outlet purchase
2026-07-26 · Member activity · RM 94.05
Points credited
2026-07-14 · OPLUMO Outlet 16
Outlet purchase
2026-07-02 · Member activity · RM 103.95