Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18441
VM0018441Goldmember18441@example.test · +601110018441 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
2,669
Current loyalty balance
Lifetime Spend
RM 3,337
Across 31 visits
Total Visits
31
Since 2025-03-23
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,669 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 14
Outlet purchase
2026-09-02 · Member activity · RM 106.50
App session
2026-08-21 · OPLUMO Outlet 14
Points credited
2026-08-09 · Member activity · RM 120.70
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 14
Outlet purchase
2026-07-16 · Member activity · RM 134.90
Points credited
2026-07-04 · OPLUMO Outlet 14
Outlet purchase
2026-06-22 · Member activity · RM 149.10