Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01844
VM0001844Goldmember1844@example.test · +601110001844 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,243
Current loyalty balance
Lifetime Spend
RM 4,055
Across 26 visits
Total Visits
26
Since 2025-06-07
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,243 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 9
Outlet purchase
2026-08-19 · Member activity · RM 104.25
App session
2026-08-07 · OPLUMO Outlet 9
Points credited
2026-07-26 · Member activity · RM 118.15
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 9
Outlet purchase
2026-07-02 · Member activity · RM 132.05
Points credited
2026-06-20 · OPLUMO Outlet 9
Outlet purchase
2026-06-08 · Member activity · RM 145.95