Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 18436
VM0018436Goldmember18436@example.test · +601110018436 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,317
Current loyalty balance
Lifetime Spend
RM 5,397
Across 27 visits
Total Visits
27
Since 2025-06-13
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,317 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 9
Outlet purchase
2026-09-12 · Member activity · RM 123.00
App session
2026-08-31 · OPLUMO Outlet 9
Points credited
2026-08-19 · Member activity · RM 139.40
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 9
Outlet purchase
2026-07-26 · Member activity · RM 155.80
Points credited
2026-07-14 · OPLUMO Outlet 9
Outlet purchase
2026-07-02 · Member activity · RM 172.20