Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 18422
VM0018422Goldmember18422@example.test · +601110018422 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
3,074
Current loyalty balance
Lifetime Spend
RM 3,843
Across 44 visits
Total Visits
44
Since 2024-04-24
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,074 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 12
Outlet purchase
2026-05-26 · Member activity · RM 57.75
App session
2026-05-14 · OPLUMO Outlet 12
Points credited
2026-05-02 · Member activity · RM 65.45
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 12
Outlet purchase
2026-04-08 · Member activity · RM 73.15
Points credited
2026-03-27 · OPLUMO Outlet 12
Outlet purchase
2026-03-15 · Member activity · RM 80.85