Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18417
VM0018417Silvermember18417@example.test · +601110018417 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
1,225
Current loyalty balance
Lifetime Spend
RM 1,531
Across 24 visits
Total Visits
24
Since 2025-04-26
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,225 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 7
Outlet purchase
2026-06-02 · Member activity · RM 47.25
App session
2026-05-21 · OPLUMO Outlet 7
Points credited
2026-05-09 · Member activity · RM 53.55
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 7
Outlet purchase
2026-04-15 · Member activity · RM 59.85
Points credited
2026-04-03 · OPLUMO Outlet 7
Outlet purchase
2026-03-22 · Member activity · RM 66.15