Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01841
VM0001841Membermember1841@example.test · +601110001841 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
938
Current loyalty balance
Lifetime Spend
RM 1,173
Across 28 visits
Total Visits
28
Since 2025-03-10
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
938 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 6
Outlet purchase
2026-06-27 · Member activity · RM 29.25
App session
2026-06-15 · OPLUMO Outlet 6
Points credited
2026-06-03 · Member activity · RM 33.15
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 6
Outlet purchase
2026-05-10 · Member activity · RM 37.05
Points credited
2026-04-28 · OPLUMO Outlet 6
Outlet purchase
2026-04-16 · Member activity · RM 40.95