Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18390
VM0018390Silvermember18390@example.test · +601110018390 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
1,508
Current loyalty balance
Lifetime Spend
RM 1,886
Across 24 visits
Total Visits
24
Since 2025-05-19
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,508 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 14
Outlet purchase
2026-06-25 · Member activity · RM 48.75
App session
2026-06-13 · OPLUMO Outlet 14
Points credited
2026-06-01 · Member activity · RM 55.25
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 14
Outlet purchase
2026-05-08 · Member activity · RM 61.75
Points credited
2026-04-26 · OPLUMO Outlet 14
Outlet purchase
2026-04-14 · Member activity · RM 68.25