Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 18377
VM0018377Silvermember18377@example.test · +601110018377 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
2,135
Current loyalty balance
Lifetime Spend
RM 2,670
Across 32 visits
Total Visits
32
Since 2025-02-16
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,135 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 1
Outlet purchase
2026-08-16 · Member activity · RM 54.75
App session
2026-08-04 · OPLUMO Outlet 1
Points credited
2026-07-23 · Member activity · RM 62.05
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 1
Outlet purchase
2026-06-29 · Member activity · RM 69.35
Points credited
2026-06-17 · OPLUMO Outlet 1
Outlet purchase
2026-06-05 · Member activity · RM 76.65