Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01837
VM0001837Membermember1837@example.test · +601110001837 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
352
Current loyalty balance
Lifetime Spend
RM 440
Across 4 visits
Total Visits
4
Since 2026-08-11
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
352 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 2
Outlet purchase
2026-09-22 · Member activity · RM 103.50
App session
2026-09-10 · OPLUMO Outlet 2
Points credited
2026-08-29 · Member activity · RM 117.30
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 2
Outlet purchase
2026-08-05 · Member activity · RM 131.10
Points credited
2026-07-24 · OPLUMO Outlet 2
Outlet purchase
2026-07-12 · Member activity · RM 144.90