Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01836
VM0001836Goldmember1836@example.test · +601110001836 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,032
Current loyalty balance
Lifetime Spend
RM 5,040
Across 42 visits
Total Visits
42
Since 2024-05-21
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,032 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 1
Outlet purchase
2026-05-17 · Member activity · RM 115.50
App session
2026-05-05 · OPLUMO Outlet 1
Points credited
2026-04-23 · Member activity · RM 130.90
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 1
Outlet purchase
2026-03-30 · Member activity · RM 146.30
Points credited
2026-03-18 · OPLUMO Outlet 1
Outlet purchase
2026-03-06 · Member activity · RM 161.70