Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18342
VM0018342Membermember18342@example.test · +601110018342 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
718
Current loyalty balance
Lifetime Spend
RM 899
Across 10 visits
Total Visits
10
Since 2026-01-12
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
108d
2026-06-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
718 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 17
Outlet purchase
2026-06-11 · Member activity · RM 59.25
App session
2026-05-30 · OPLUMO Outlet 17
Points credited
2026-05-18 · Member activity · RM 67.15
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 17
Outlet purchase
2026-04-24 · Member activity · RM 75.05
Points credited
2026-04-12 · OPLUMO Outlet 17
Outlet purchase
2026-03-31 · Member activity · RM 82.95