Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 18332
VM0018332Silvermember18332@example.test · +601110018332 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,375
Current loyalty balance
Lifetime Spend
RM 2,969
Across 27 visits
Total Visits
27
Since 2025-06-20
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,375 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 7
Outlet purchase
2026-09-19 · Member activity · RM 73.50
App session
2026-09-07 · OPLUMO Outlet 7
Points credited
2026-08-26 · Member activity · RM 83.30
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 7
Outlet purchase
2026-08-02 · Member activity · RM 93.10
Points credited
2026-07-21 · OPLUMO Outlet 7
Outlet purchase
2026-07-09 · Member activity · RM 102.90