Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18325
VM0018325Goldmember18325@example.test · +601110018325 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,898
Current loyalty balance
Lifetime Spend
RM 3,623
Across 24 visits
Total Visits
24
Since 2025-08-09
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,898 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 17
Outlet purchase
2026-09-15 · Member activity · RM 100.50
App session
2026-09-03 · OPLUMO Outlet 17
Points credited
2026-08-22 · Member activity · RM 113.90
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 17
Outlet purchase
2026-07-29 · Member activity · RM 127.30
Points credited
2026-07-17 · OPLUMO Outlet 17
Outlet purchase
2026-07-05 · Member activity · RM 140.70