Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18309
VM0018309Silvermember18309@example.test · +601110018309 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,180
Current loyalty balance
Lifetime Spend
RM 2,725
Across 23 visits
Total Visits
23
Since 2025-08-03
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,180 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 1
Outlet purchase
2026-08-22 · Member activity · RM 78.00
App session
2026-08-10 · OPLUMO Outlet 1
Points credited
2026-07-29 · Member activity · RM 88.40
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 1
Outlet purchase
2026-07-05 · Member activity · RM 98.80
Points credited
2026-06-23 · OPLUMO Outlet 1
Outlet purchase
2026-06-11 · Member activity · RM 109.20