Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18300
VM0018300Membermember18300@example.test · +601110018300 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
840
Current loyalty balance
Lifetime Spend
RM 1,050
Across 10 visits
Total Visits
10
Since 2025-11-08
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
173d
2026-04-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
840 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 9
Outlet purchase
2026-04-07 · Member activity · RM 93.75
App session
2026-03-26 · OPLUMO Outlet 9
Points credited
2026-03-14 · Member activity · RM 106.25
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 9
Outlet purchase
2026-02-18 · Member activity · RM 118.75
Points credited
2026-02-06 · OPLUMO Outlet 9
Outlet purchase
2026-01-25 · Member activity · RM 131.25