Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
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Daniel 01830
VM0001830Membermember1830@example.test · +601110001830 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
838
Current loyalty balance
Lifetime Spend
RM 1,048
Across 11 visits
Total Visits
11
Since 2025-12-17
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
116d
2026-06-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
838 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 12
Outlet purchase
2026-06-03 · Member activity · RM 90.00
App session
2026-05-22 · OPLUMO Outlet 12
Points credited
2026-05-10 · Member activity · RM 102.00
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 12
Outlet purchase
2026-04-16 · Member activity · RM 114.00
Points credited
2026-04-04 · OPLUMO Outlet 12
Outlet purchase
2026-03-23 · Member activity · RM 126.00