Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01829
VM0001829Membermember1829@example.test · +601110001829 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
252
Current loyalty balance
Lifetime Spend
RM 316
Across 4 visits
Total Visits
4
Since 2026-03-24
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
145d
2026-05-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
252 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 11
Outlet purchase
2026-05-05 · Member activity · RM 51.00
App session
2026-04-23 · OPLUMO Outlet 11
Points credited
2026-04-11 · Member activity · RM 57.80
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 11
Outlet purchase
2026-03-18 · Member activity · RM 64.60
Points credited
2026-03-06 · OPLUMO Outlet 11
Outlet purchase
2026-02-22 · Member activity · RM 71.40