Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18288
VM0018288Membermember18288@example.test · +601110018288 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
707
Current loyalty balance
Lifetime Spend
RM 884
Across 6 visits
Total Visits
6
Since 2026-02-07
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
707 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 14
Outlet purchase
2026-04-26 · Member activity · RM 99.00
App session
2026-04-14 · OPLUMO Outlet 14
Points credited
2026-04-02 · Member activity · RM 112.20
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 14
Outlet purchase
2026-03-09 · Member activity · RM 125.40
Points credited
2026-02-25 · OPLUMO Outlet 14
Outlet purchase
2026-02-13 · Member activity · RM 138.60