Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01828
VM0001828Silvermember1828@example.test · +601110001828 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,215
Current loyalty balance
Lifetime Spend
RM 1,520
Across 15 visits
Total Visits
15
Since 2025-09-12
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
140d
2026-05-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,215 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 10
Outlet purchase
2026-05-10 · Member activity · RM 79.50
App session
2026-04-28 · OPLUMO Outlet 10
Points credited
2026-04-16 · Member activity · RM 90.10
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 10
Outlet purchase
2026-03-23 · Member activity · RM 100.70
Points credited
2026-03-11 · OPLUMO Outlet 10
Outlet purchase
2026-02-27 · Member activity · RM 111.30