Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18270
VM0018270Membermember18270@example.test · +601110018270 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
890
Current loyalty balance
Lifetime Spend
RM 1,113
Across 36 visits
Total Visits
36
Since 2024-12-05
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
890 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 13
Outlet purchase
2026-08-15 · Member activity · RM 27.75
App session
2026-08-03 · OPLUMO Outlet 13
Points credited
2026-07-22 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 13
Outlet purchase
2026-06-28 · Member activity · RM 35.15
Points credited
2026-06-16 · OPLUMO Outlet 13
Outlet purchase
2026-06-04 · Member activity · RM 38.85