Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18264
VM0018264Platinummember18264@example.test · +601110018264 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
5,447
Current loyalty balance
Lifetime Spend
RM 6,809
Across 37 visits
Total Visits
37
Since 2024-07-13
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,447 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 7
Outlet purchase
2026-04-10 · Member activity · RM 115.50
App session
2026-03-29 · OPLUMO Outlet 7
Points credited
2026-03-17 · Member activity · RM 130.90
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 7
Outlet purchase
2026-02-21 · Member activity · RM 146.30
Points credited
2026-02-09 · OPLUMO Outlet 7
Outlet purchase
2026-01-28 · Member activity · RM 161.70