Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18261
VM0018261Goldmember18261@example.test · +601110018261 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,806
Current loyalty balance
Lifetime Spend
RM 3,508
Across 36 visits
Total Visits
36
Since 2025-01-02
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,806 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 4
Outlet purchase
2026-09-12 · Member activity · RM 96.00
App session
2026-08-31 · OPLUMO Outlet 4
Points credited
2026-08-19 · Member activity · RM 108.80
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 4
Outlet purchase
2026-07-26 · Member activity · RM 121.60
Points credited
2026-07-14 · OPLUMO Outlet 4
Outlet purchase
2026-07-02 · Member activity · RM 134.40