Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 18259
VM0018259Goldmember18259@example.test · +601110018259 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted In
Points Balance
2,951
Current loyalty balance
Lifetime Spend
RM 3,689
Across 32 visits
Total Visits
32
Since 2025-02-28
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
30d
2026-09-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,951 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 2
Outlet purchase
2026-08-28 · Member activity · RM 109.50
App session
2026-08-16 · OPLUMO Outlet 2
Points credited
2026-08-04 · Member activity · RM 124.10
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 2
Outlet purchase
2026-07-11 · Member activity · RM 138.70
Points credited
2026-06-29 · OPLUMO Outlet 2
Outlet purchase
2026-06-17 · Member activity · RM 153.30