Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18250
VM0018250Silvermember18250@example.test · +601110018250 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,517
Current loyalty balance
Lifetime Spend
RM 1,896
Across 12 visits
Total Visits
12
Since 2026-03-21
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,517 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 10
Outlet purchase
2026-09-23 · Member activity · RM 109.50
App session
2026-09-11 · OPLUMO Outlet 10
Points credited
2026-08-30 · Member activity · RM 124.10
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 10
Outlet purchase
2026-08-06 · Member activity · RM 138.70
Points credited
2026-07-25 · OPLUMO Outlet 10
Outlet purchase
2026-07-13 · Member activity · RM 153.30