Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01825
VM0001825Silvermember1825@example.test · +601110001825 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
2,363
Current loyalty balance
Lifetime Spend
RM 2,955
Across 15 visits
Total Visits
15
Since 2026-01-20
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,363 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 7
Outlet purchase
2026-09-17 · Member activity · RM 126.75
App session
2026-09-05 · OPLUMO Outlet 7
Points credited
2026-08-24 · Member activity · RM 143.65
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 7
Outlet purchase
2026-07-31 · Member activity · RM 160.55
Points credited
2026-07-19 · OPLUMO Outlet 7
Outlet purchase
2026-07-07 · Member activity · RM 177.45