Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18240
VM0018240Membermember18240@example.test · +601110018240 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
162
Current loyalty balance
Lifetime Spend
RM 203
Across 2 visits
Total Visits
2
Since 2026-05-16
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
162 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 17
Outlet purchase
2026-05-22 · Member activity · RM 88.50
App session
2026-05-10 · OPLUMO Outlet 17
Points credited
2026-04-28 · Member activity · RM 100.30
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 17
Outlet purchase
2026-04-04 · Member activity · RM 112.10
Points credited
2026-03-23 · OPLUMO Outlet 17
Outlet purchase
2026-03-11 · Member activity · RM 123.90