Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18229
VM0018229Membermember18229@example.test · +601110018229 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
731
Current loyalty balance
Lifetime Spend
RM 914
Across 29 visits
Total Visits
29
Since 2025-04-14
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
731 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 6
Outlet purchase
2026-08-19 · Member activity · RM 22.50
App session
2026-08-07 · OPLUMO Outlet 6
Points credited
2026-07-26 · Member activity · RM 25.50
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 6
Outlet purchase
2026-07-02 · Member activity · RM 28.50
Points credited
2026-06-20 · OPLUMO Outlet 6
Outlet purchase
2026-06-08 · Member activity · RM 31.50