Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01822
VM0001822Goldmember1822@example.test · +601110001822 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
3,673
Current loyalty balance
Lifetime Spend
RM 4,592
Across 26 visits
Total Visits
26
Since 2025-03-06
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,673 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 4
Outlet purchase
2026-05-18 · Member activity · RM 127.50
App session
2026-05-06 · OPLUMO Outlet 4
Points credited
2026-04-24 · Member activity · RM 144.50
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 4
Outlet purchase
2026-03-31 · Member activity · RM 161.50
Points credited
2026-03-19 · OPLUMO Outlet 4
Outlet purchase
2026-03-07 · Member activity · RM 178.50