Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18214
VM0018214Silvermember18214@example.test · +601110018214 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted Out
Points Balance
1,086
Current loyalty balance
Lifetime Spend
RM 1,358
Across 20 visits
Total Visits
20
Since 2025-10-05
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,086 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 8
Outlet purchase
2026-08-31 · Member activity · RM 48.75
App session
2026-08-19 · OPLUMO Outlet 8
Points credited
2026-08-07 · Member activity · RM 55.25
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 8
Outlet purchase
2026-07-14 · Member activity · RM 61.75
Points credited
2026-07-02 · OPLUMO Outlet 8
Outlet purchase
2026-06-20 · Member activity · RM 68.25