Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18210
VM0018210Membermember18210@example.test · +601110018210 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
474
Current loyalty balance
Lifetime Spend
RM 593
Across 8 visits
Total Visits
8
Since 2026-05-18
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
474 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 4
Outlet purchase
2026-09-09 · Member activity · RM 48.75
App session
2026-08-28 · OPLUMO Outlet 4
Points credited
2026-08-16 · Member activity · RM 55.25
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 4
Outlet purchase
2026-07-23 · Member activity · RM 61.75
Points credited
2026-07-11 · OPLUMO Outlet 4
Outlet purchase
2026-06-29 · Member activity · RM 68.25