Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 18207
VM0018207Membermember18207@example.test · +601110018207 · Preferred outlet: OPLUMO Outlet 1
Birthday SoonLunch
Consent Status
Opted In
Points Balance
328
Current loyalty balance
Lifetime Spend
RM 411
Across 4 visits
Total Visits
4
Since 2026-08-11
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
328 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 1
Outlet purchase
2026-09-22 · Member activity · RM 72.00
App session
2026-09-10 · OPLUMO Outlet 1
Points credited
2026-08-29 · Member activity · RM 81.60
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 1
Outlet purchase
2026-08-05 · Member activity · RM 91.20
Points credited
2026-07-24 · OPLUMO Outlet 1
Outlet purchase
2026-07-12 · Member activity · RM 100.80