Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18202
VM0018202Platinummember18202@example.test · +601110018202 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,822
Current loyalty balance
Lifetime Spend
RM 7,279
Across 40 visits
Total Visits
40
Since 2024-06-20
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,822 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 13
Outlet purchase
2026-05-11 · Member activity · RM 121.50
App session
2026-04-29 · OPLUMO Outlet 13
Points credited
2026-04-17 · Member activity · RM 137.70
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 13
Outlet purchase
2026-03-24 · Member activity · RM 153.90
Points credited
2026-03-12 · OPLUMO Outlet 13
Outlet purchase
2026-02-28 · Member activity · RM 170.10