Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 18200
VM0018200Membermember18200@example.test · +601110018200 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
223
Current loyalty balance
Lifetime Spend
RM 279
Across 3 visits
Total Visits
3
Since 2026-08-17
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
223 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 11
Outlet purchase
2026-09-10 · Member activity · RM 72.00
App session
2026-08-29 · OPLUMO Outlet 11
Points credited
2026-08-17 · Member activity · RM 81.60
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 11
Outlet purchase
2026-07-24 · Member activity · RM 91.20
Points credited
2026-07-12 · OPLUMO Outlet 11
Outlet purchase
2026-06-30 · Member activity · RM 100.80