Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01820
VM0001820Membermember1820@example.test · +601110001820 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
531
Current loyalty balance
Lifetime Spend
RM 664
Across 10 visits
Total Visits
10
Since 2026-04-11
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
531 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 2
Outlet purchase
2026-09-08 · Member activity · RM 65.25
App session
2026-08-27 · OPLUMO Outlet 2
Points credited
2026-08-15 · Member activity · RM 73.95
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 2
Outlet purchase
2026-07-22 · Member activity · RM 82.65
Points credited
2026-07-10 · OPLUMO Outlet 2
Outlet purchase
2026-06-28 · Member activity · RM 91.35