Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01819
VM0001819Silvermember1819@example.test · +601110001819 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
1,673
Current loyalty balance
Lifetime Spend
RM 2,092
Across 33 visits
Total Visits
33
Since 2025-02-25
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,673 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 1
Outlet purchase
2026-09-12 · Member activity · RM 45.00
App session
2026-08-31 · OPLUMO Outlet 1
Points credited
2026-08-19 · Member activity · RM 51.00
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 1
Outlet purchase
2026-07-26 · Member activity · RM 57.00
Points credited
2026-07-14 · OPLUMO Outlet 1
Outlet purchase
2026-07-02 · Member activity · RM 63.00