Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18186
VM0018186Silvermember18186@example.test · +601110018186 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,075
Current loyalty balance
Lifetime Spend
RM 1,345
Across 36 visits
Total Visits
36
Since 2024-12-15
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,075 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 14
Outlet purchase
2026-08-25 · Member activity · RM 24.75
App session
2026-08-13 · OPLUMO Outlet 14
Points credited
2026-08-01 · Member activity · RM 28.05
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 14
Outlet purchase
2026-07-08 · Member activity · RM 31.35
Points credited
2026-06-26 · OPLUMO Outlet 14
Outlet purchase
2026-06-14 · Member activity · RM 34.65